The Walker Art Center empowers people to experience the transformative possibilities of the art and ideas of our time and to imagine the world in new ways. In our over 125-year history, we have become one of the most celebrated art museums in the country and we are known for our innovative presentations and acclaimed collections of contemporary art across the spectrum of the visual, performing, and media arts.

The Walker Art Center has an immediate opening for a Temporary Usher to join our enthusiastic and talented Public Engagement, Learning and Impact team. 

The Walker places the highest priority on the visitor experience and strives to provide a supportive and respectful environment for all who visit this remarkable institution. All visitor-facing teams share responsibility for greeting our visitors and providing assistance in ways that support extraordinary experiences and repeat visits. Our Visitor Experience Associates provide recognizably exceptional customer service to all visitors.

WHAT YOU GET TO DO 

• Provide recognizably exceptional customer service to all visitors.

• Proactively and warmly welcome guests, respond to questions, and provide guidance to museum visitors.

• Seat patrons, scan tickets, distribute programs, and perform light theater cleaning between screenings.

• Assist in crowd monitoring for safety concerns and emergency situations.

• Respond to general inquiries and feedback from guests and members on site.

• Resolve customer concerns in a polite and professional manner.

• Learn and provide thorough knowledge of general event and facility information for visitors.

WHAT WE NEED IN YOU 

Minimum Requirements

• Applicants should be honest, hardworking, genuine, outgoing, and amiable.

• Experience in customer service, tourism and box office procedures desirable.

• Ability to problem-solve in a quick and resourceful manner.

• Ability to handle a variety of operations simultaneously.

• Demonstrated ability to work with a wide range of personalities and people across a variety of cultures, generations, and abilities

• A willing attitude and positive demeanor.

PHYSICAL DEMANDS   

• Prolonged periods of standing and walking, guiding patrons up and down stairs
• Must be able to lift up to 15 pounds at times

The above statements are intended to describe the general nature and level of work performed by individuals assigned to this position; they do not purport to describe all functions of the role. All Walker role descriptions allow for potential career growth through broadening accountabilities. Other duties may be assigned and/or the essential functions of the position may change or be changed.

JOB SPECIFICATIONS:

Seasonal Assignment Dates: Through March 1^st 2025. Must be available to work during this time period.

This position is not eligible for relocation assistance.

All applicants must be eligible to work in the United States without the need for employer sponsorship.

Walker’s DEI commitment The Walker is committed to being an employer with a staff who, at all job levels, reflects the rich diversity of the communities and audiences we serve. We are dedicated to ensuring inclusion and equity in all our employment practices. We deeply value and welcome all the unique lived experiences in our applicants and encourage anyone meeting the minimum requirements to apply.

Recruitment Timeline All positions are open until filled.